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Free shippingon qualifying orders $400+

Logistics

Shipping information

How orders are processed, dispatched, and delivered to institutional receiving points.

  • 24–48h

    Dispatch window

  • $400+

    Free standard

  • Discreet

    Packaging

  • Email

    Tracking

Order processing

Orders are reviewed during business hours (Mon–Fri) in the sequence received. Same-day dispatch is typical for orders confirmed before 14:00 local time when inventory is in stock. High-volume periods may extend processing by one business day.

Dispatch & tracking

When your parcel is handed to the courier, tracking details are sent to the email used at checkout. Cold-chain materials ship with desiccated primary containment inside unbranded outer cartons.

Delivery windows

Transit times depend on carrier service level, destination, and local conditions. Carrier delays, customs holds, or weather events are outside our direct control—support can help trace a shipment once tracking is active.

Shipping rates

Standard shipping is $25 and complimentary on qualifying orders over $400. Express service is $50 where available at checkout.

Receiving at your institution

Designate a temperature-controlled receiving point where possible. Inspect outer packaging on delivery and contact support within 48 hours if the wrong SKU, quantity, or visible damage is noted—include photos of the shipping label.

Research-use materials

Peptides require appropriate storage on receipt. Premium Peptides Lab ships research-use-only (RUO) compounds; buyers are responsible for institutional handling and regulatory compliance.